Friday 11 December 2009

Maclaren Statement 9/12/2009

Maclaren is committed to the safety of children. This is our singular mission and why we are recognized by authorities such as the BPA and UK Trading Standards for manufacturing safe products which meet or exceed rigorous standards for Nursery Products.

We cannot comment on specific claims being investigated due to legal considerations, however, any reported incidents are immediately addressed by Maclaren with the utmost care.

Maclaren recognises parents concerns and these fears are completely understandable. Maclaren has taken a proactive approach to ensure the safe operation of its products, both through the increased awareness of the potential for injury with all folding children’s products and the distribution of hinge covers as an extra measure of protection for Maclaren buggies. The feedback from parents around the world has affirmed Maclaren’s actions provide extra peace of mind.

Parents expect a Maclaren buggy to be of the highest quality and safe for use. Our long safety record in use when the child is properly fastened in the buggy is why we are one of the most trusted names with parents around the world.

We invite parents with any questions or concerns to contact Maclaren directly through our Customer Service Team on 01327 841320 or our website www.maclarenbaby.com

Please see below for a demonstration showing how to fit the hinge covers correctly.
http://www.youtube.com/watch?v=TR46uNouAjk

Maclaren customers can continue to obtain hinge covers by ordering online at http://covers.maclaren.co.uk/ or contacting the customer services team on 01327 841320

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